Privacy Policy
Last updated: October 10, 2026
Point Pacer ("we", "us") helps travelers find flights and hotels they can book with their points. This policy explains what information we collect, how we use it, and the choices you have. If you have a question, email us at support@pointpacer.com.
What we collect
When you ask us to plan a trip, you give us:
- Your email address
- Where you want to go, when you'd like to travel, and the airport you'd fly from
- Your trip preferences, like round-trip or one-way, cabin, dates, hotel area and number of rooms
- The number of travelers
- Which points programs you have and roughly how many points are in each
- Anything else you choose to tell us when you reply to our emails
We never ask for your account logins or passwords. We don't collect payment card details on this site.
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type and the pages you view. We use Lovable's built-in analytics to see how many people visit and which pages they use. We also use Google Search Console, which shows us how people find our site in Google search. We don't use advertising trackers.
How we use it
- To research your trip and send you what we find
- To reply when you email us
- To keep the site running and secure
We only send marketing emails, like trip ideas and offers, if you've asked us to. Every marketing email has an unsubscribe link.
Who we share it with
We don't sell your information, and we don't share it for advertising. We use a small number of service providers to run Point Pacer, and they may only use your information to provide their service to us:
- Website hosting and visitor analytics: Lovable
- Database for trip requests: Supabase
- Sending email: Mailchimp
We may also share information if the law requires it, or to protect our rights or someone's safety.
How long we keep it
We keep your trip details for 24 months after your last request so we can help with follow-up questions, then delete them. You can ask us to delete them sooner at any time.
Your choices
Email support@pointpacer.com to see the information we hold about you, correct it, or have it deleted. We'll reply within 30 days. Depending on where you live, you may have more rights under local law, and you can always complain to your local data protection authority.
Travelers outside the US
Point Pacer is based in the United States, and our service providers may store information in the US. By using Point Pacer, you understand your information will be handled there.
Children
Point Pacer is for adults. We don't knowingly collect information from anyone under 18. If you think a child has sent us their information, email us and we'll delete it.
Keeping it safe
We use reasonable safeguards to protect your information, but no system is completely secure.
Changes to this policy
If we change this policy, we'll update the date at the top. If a change is significant, we'll tell you by email before it takes effect.
Contact
Point Pacer · support@pointpacer.com